Frequently asked questions
NextNivo is intelligent CRM: AI agents (chatbot, SMS, phone) plus an all-in-one platform (CRM, marketing, automation, booking, reputation), with hands-on support.
An agent that answers for you on the website (chatbot), by SMS, and on the phone: it qualifies, handles FAQs, and can book appointments — 24/7.
No. It handles first contact and repetitive tasks, then transfers to a human when the conversation requires it. Your team stays in control.
Everything shares the same contact database: conversations, campaigns, appointments, and pipelines stay in sync — including what the AI agent handled.
After the demo, we plan agent setup, pipelines, and training. Timing depends on your processes — we clarify it up front.
SMS, voice, email volume, and AI are billed based on consumption, on top of the monthly plan.
We support you in French. The platform UI and templates are configured for your bilingual needs.
Yes, through the platform. You must follow consent rules (e.g. CASL). We guide you on best practices.
Request a demo
Book a demo. We configure your agents (chat, SMS, phone) and train your team.
Request a demo